Terms of service

Welcome to ORVIX. By accessing or using our website, you agree to be bound by the following Terms of Service. Please read them carefully before placing an order.

1. Acceptance of Terms

By using the ORVIX website, you confirm that you are at least 18 years old or are using the website under the supervision of a parent or legal guardian.

2. Products & Availability

We strive to ensure all product descriptions, images, specifications, and prices are accurate. However, ORVIX reserves the right to correct any errors, update product information, modify pricing, or discontinue products at any time without prior notice.

All products are subject to availability.

3. Pricing & Payments

All prices displayed on our website are in United Arab Emirates Dirham (AED).

We reserve the right to modify prices without prior notice.

Orders will only be processed after successful payment confirmation or order verification where applicable.

4. Order Acceptance

After placing an order, you will receive an order confirmation email. This confirmation does not constitute acceptance of your order.

ORVIX reserves the right to refuse, cancel, or limit any order for reasons including but not limited to:

  • Product unavailability
  • Pricing or technical errors
  • Suspected fraud
  • Payment verification issues
  • Violation of these Terms

5. Shipping

We offer Free Delivery Across the United Arab Emirates.

Estimated delivery times are provided for convenience only and may vary due to courier operations, public holidays, weather conditions, or unforeseen circumstances.

ORVIX is not responsible for delays caused by third-party shipping providers.

6. Returns & Refunds

Returns and refunds are governed by our Return & Refund Policy.

Customers may request a return within 3 calendar days of receiving their order, subject to the conditions outlined in our policy.

7. Warranty

Unless specifically stated on the product page, products sold by ORVIX are not covered by an extended manufacturer's warranty.

If a product arrives damaged or defective, please contact us within 24 hours of delivery.

8. Intellectual Property

All content on this website, including logos, branding, product images, graphics, text, icons, videos, and website design, is the exclusive property of ORVIX and is protected by applicable intellectual property laws.

Unauthorized reproduction, copying, distribution, or commercial use is strictly prohibited.

9. User Responsibilities

By using our website, you agree not to:

  • Use the website for unlawful purposes.
  • Provide false or misleading information.
  • Attempt to interfere with website security or functionality.
  • Copy or exploit website content without written permission.

10. Limitation of Liability

To the fullest extent permitted by applicable law, ORVIX shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our products or website.

Our maximum liability shall not exceed the amount paid for the product purchased.

11. Privacy

Your personal information is handled in accordance with our Privacy Policy.

We are committed to protecting your privacy and maintaining the security of your personal information.

12. Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the laws of the United Arab Emirates.

Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the competent courts of the UAE.

13. Changes to These Terms

ORVIX reserves the right to update or modify these Terms of Service at any time without prior notice.

Changes become effective immediately upon publication on this website.

14. Contact Information

If you have any questions regarding these Terms of Service, please contact us.

ORVIX

Email: orvix@gmail.com

Warehouse Address:
Ras Al Khor Industrial 2 (Street 6A)
Dubai, United Arab Emirates

Thank you for choosing ORVIX. We appreciate your trust and look forward to serving you with premium products and exceptional service.